For example, imagine two people who are both angry after receiving negative feedback at work. One person lacks emotional intelligence and responds by lashing out at their coworkers, damaging relationships and creating a toxic work environment. The other person, with high emotional intelligence, takes a moment to process their emotions and then approaches their coworkers calmly to discuss the feedback and work together to improve. This person’s ability to recognize and manage their emotions, while also empathizing with and responding appropriately to the emotions of others, demonstrates a high level of emotional intelligence.
ORN Experience Centre
21,1st floor, Bada Bazaar Marg
Old Rajendra Nagar
New Delhi - 110060
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