• Refers to a person's mindset or disposition towards a particular object, person, or situation

• Refers to a person's inherent ability or potential to learn or excel in a particular skill or task

• Can be influenced by a person's beliefs, values, emotions, and past experiences

• Is largely innate and can be developed through practice and experience

• Can be positive or negative, depending on the person's attitude towards the object, person, or situation

• Can be high or low, depending on the person's natural ability or potential in a particular skill or task

• Can affect a person's behavior, motivation, and decision-making

• Can influence a person's career choices, personal growth, and success

• Can be changed through intentional effort, self-reflection, and learning

• Can be developed through practice, training, and experience

• Examples include positive attitude towards work, negative attitude towards change, and neutral attitude towards a new acquaintance

• Examples include aptitude for mathematics, aptitude for music, and aptitude for language learning

Sarah has been working as a sales manager for a furniture company for the past five years. She is a confident and outgoing person who has always enjoyed interacting with customers and closing deals. Over the years, she has developed a good rapport with the company’s customers and has built a reputation for delivering high-quality service.

Recently, the company has decided to launch a new line of eco-friendly furniture. The new products require Sarah to learn about environmentally sustainable materials and production processes. However, Sarah has no interest in environmental issues and finds the new training sessions boring and irrelevant to her work.

Despite her lack of interest, Sarah attends the training sessions, but she often seems disengaged
and uninterested. She makes sarcastic comments and shows little enthusiasm for the new products. Her attitude towards the new line of furniture is negative, and she is resistant to promoting it to her customers.

On the other hand, Sarah has always had a natural aptitude for sales. She has a great ability to
communicate with customers, negotiate deals, and close sales. Her sales record is outstanding, and she has received several awards for her performance.

The dilemma Sarah faces is twofold: her negative attitude towards the eco-friendly line of furniture and her lack of interest in learning about environmentally sustainable materials and production processes. These attitude and aptitude issues pose significant challenges to her ability to promote and sell the new products successfully.

To address the dilemma, Sarah can try to reframe her attitude towards the new line of furniture
and focus on the benefits it offers to her customers, such as the eco-friendliness of the materials and the potential cost savings of using sustainable products. She can also seek out additional training and mentorship to help her better understand the new products and how to effectively communicate their value to her customers. 

Another option for Sarah is to explore whether her interests and values align with the company’s
focus on sustainability. If she finds that her interests lie elsewhere, she may want to consider exploring other career options that align better with her personal goals and values.

Overall, Sarah’s situation highlights the importance of balancing attitude and aptitude in the workplace. While natural talent and skill are essential to success, having a positive attitude toward new challenges and opportunities is equally important. 

Another option for Sarah is to explore whether her interests and values align with the company’s
focus on sustainability. If she finds that her interests lie elsewhere, she may want to consider exploring other career options that align better with her personal goals and values.

Overall, Sarah’s situation highlights the importance of balancing attitude and aptitude in the
workplace. While natural talent and skill are essential to success, having a positive attitude toward new challenges and opportunities is equally important.